Contact support
Email us with your registered phone number. We usually respond within 1–2 business days.
support@olwyz.comHelp & support
We’re here to help — and clear about what we can (and can’t) do.
Olwyz helps buyers and sellers discover each other and communicate. We do not sell products, hold money, deliver goods, or guarantee any transaction between users.
Privacy requests
Questions about data access, retention, or deletion can go to our privacy inbox.
privacy@olwyz.comDelete your account
You can delete your account in the app, or follow the web instructions for Google Play compliance.
Account deletion guideCommon questions
How does buying/selling work?
Sellers post listings. Buyers browse, chat, and may send offers. Price, payment, meetup, and handover are agreed directly between users. Keep negotiation in Olwyz chat when possible.
Does Olwyz process payments?
No. Unless a future paid Platform feature explicitly says otherwise, Olwyz does not process user-to-user sale payments or hold funds in escrow.
What if I was scammed?
Stop further payment, preserve your Olwyz chat history, and email support@olwyz.com with your phone number, listing link, and a short summary. For serious fraud, also contact local authorities. Olwyz is not responsible for user-to-user disputes, payments, or offline meetings.
Where are the legal documents?
Read our Privacy Policy and Terms of Service.